From everyday business calls to busy contact centres. Desk phones, headsets and calling apps, with AI options to help your team follow through. Built around the way you work.
Gamma Horizon, Cisco Webex and Microsoft Teams Phone.
Who answers first? What happens when they are busy? Do people work at a desk, between sites or on the move? We’ll work through those questions before recommending equipment or features. Options can include Gamma Horizon, Cisco Webex and Microsoft Teams Phone, depending on your requirements and existing setup.
From a small customer team to a dedicated contact centre, bring call queues, routing and reporting around the way you serve people. We’ll help you choose what your team needs, including email and webchat where they fit.
AI-assisted call summaries, transcripts and suggested follow-ups can help your team pick up the next step. We’ll explain the available features and help you decide where they add value.
AI and contact-centre features depend on the platform, licences and setup you choose.Hosted phone systems, contact centres and Teams calling, brought together as Flexible Voice. We’re also developing calling bolt-ons that can span eligible phone systems and mobile services.
We’ll check your numbers, provider arrangements and transfer requirements before recommending a move. Number retention and timing need to be confirmed for your setup.
That depends on what you have and how people want to work. We’ll look at existing handsets, headsets and calling from computers or mobiles before suggesting equipment.
Microsoft Teams Phone can be an option. We’ll check your Microsoft licences, calling requirements, phone connectivity and any equipment needs before confirming a suitable setup.
Start with what is moving, who is responsible, the dependencies and what happens if a date changes. Number transfers, connectivity and testing should be part of the plan before the move.
Something to fix? A move coming up? Start with a conversation.
