Switching checklist

A smoother move
starts here.

Get these six things clear before changing your business communications. Tick them off as you go.

List what you havePhone systems, mobile phones, broadband and Wi-Fi. Include each location and who uses what.

Check your commitmentsFind contract end dates, notice requirements and any equipment or finance arrangements.

Decide what must stayNumbers, important call routes, critical applications and the things your team already likes.

Write down the problemsBe specific: calls missed at busy times, weak Wi-Fi in one room or bills that take too long to understand.

Agree the moveConfirm responsibilities, dependencies, dates and a fallback plan before any change takes place.

Plan the handoverWho tests it, who shows the team how to use it, and who do you contact afterwards?

A smoother movestarts here.